Rewards platform • Secure by default

Reward operations, simplified.

RuCoin helps you issue rewards, track balances, and manage redemptions in one place. Designed for multi-tenant teams with security-first access controls and audit-ready activity logs.

code Developer Docs
RBAC + MFA Audit logs API-ready
99.9% Operational uptime target
Secure Least-privilege access
API-first Webhooks + integration

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Balances • Redemptions • Audit

Overview
account_balance_wallet Balances

Track spendable balances with clear history and export-ready views.

redeem Redemptions

Manage redemptions with reliable status updates and fulfillment tracking.

verified_user Access control

RBAC and MFA support for controlled access across teams and tenants.

history_edu Audit-ready

Every action is traceable with audit logs and consistent identifiers.

Why RuCoin

Everything you need to run rewards at scale

Clean workflows for balances, redemptions, governance, and integrations—built for multi-tenant teams.

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Multi‑tenant architecture

Per-tenant data and access isolation with a single platform footprint and centralized governance.

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Vouchers & catalogs

Catalog-based redemptions with inventory controls, voucher lifecycle tracking, and validation checks.

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rule

Policy controls

Define who can issue and redeem, add limits, and keep operations consistent across teams.

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api

API + webhooks

Integrate quickly with secure endpoints and subscribe to lifecycle events through reliable webhooks.

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Security & RBAC

MFA, role-based access, throttling controls, and secure defaults for enterprise environments.

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insights

Analytics

Tenant-level visibility with operational dashboards, trend views, and export-ready reporting.

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How it works

From setup to day‑to‑day operations

A simple rollout flow: configure your workspace, connect what you need, and start operating with clarity.

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Create your workspace

Set up your organization, users, and access controls.

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looks_two

Configure policies

Define issuance and redemption controls that match your workflow.

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Integrate

Use API endpoints and webhooks to sync events.

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Operate

Audit logs, reporting, RBAC governance, and support.

Platform

Built for isolation and control

Keep tenant data separated while operating one shared platform with strong security defaults.

  • lock Tenant-level API keys
  • group Role-based access control
  • history_edu Audit events + logs
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Tenant profiles

Organization context, tax, bank, and documents.

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account_balance_wallet

Points Ledger primitives

Points Ledger balances and transactions designed for traceability.

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storefront

Merchants & catalog

Merchants, locations, catalog items, redemptions.

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security

Security posture

MFA support, throttling, and secure session defaults.

Services

Enterprise support for rollout

Hands-on integration guidance, compliance workflows, and operational support during rollout.

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Support

Help for integrations, environments, and incident response.

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Integrations

API-first patterns, webhooks, and reference flows.

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Compliance

Tenant KYC, audit trails, and controlled access.

visibility

Observability

Operational logs and reporting for governance.

Services

Platform Services

Operate rewards with clean workflows, clear roles, and reliable integrations.

Balances

Track balances with clear history, exports, and operational visibility.

Catalog & redemptions

Offer a catalog experience and manage redemption status end-to-end.

Governance

Role-based access, review trails, and audit logs—built in from day one.

Track your application

Status Tracker

Enter your reference ID to check the latest status update.

Reference:
Status:
Last updated:

Help & Support

Frequently Asked Questions

RuCoin Rewards is a multi-tenant rewards platform for launching and managing programs, wallets, catalogs, and redemption workflows with strong governance.
Most teams can launch a baseline setup in days, then iterate program rules, approvals, and integrations based on rollout priorities.
Yes. RuCoin Rewards is API-first and supports webhook-driven automation so you can integrate with internal systems and partner services.
Tenant data is isolated with tenant-aware access controls and scoped operations, so each organization remains logically separated.
Yes. The platform includes role-based controls, approval workflows, and audit logs to support compliance and operational traceability.

Contact

Write to us

Tell us about your use case and we’ll respond within 24 hours with a suggested rollout approach.

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Fast response
We typically respond within 24 hours with next steps and an implementation path.
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Enterprise support
Dedicated help for integration, onboarding, security, and compliance workflows.

Tell us about your use case and we'll respond within 24 hours.

Include your team size, reward model, compliance requirements, and integration stack so we can tailor recommendations.

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